Refund policy

We have do not accept returns at this time.

If there are any issues with your order you can contact us at forty.hall@enfield.gov.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
In the event that you have received a damaged product, you may request a refund. 

Contact our team via email with a picture of the damaged product and packaging as soon as it arrives.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.